Questions people often ask

If you're thinking about starting therapy, you probably have a few questions. Here are the ones I hear most often. If yours isn't here, just ask - I'm happy to help.

How much does therapy cost?

Sessions are £70 for 50 minutes. I ask for a regular weekly commitment where possible, and sessions are paid for in advance. If cost is a concern, please talk to me. I may be able to offer flexibility in some circumstances.

How often will I need to come?

I see clients weekly, at the same time each week. Regularity is important in psychodynamic therapy because it gives us both the continuity to build on what comes up session to session. It also helps create a reliable, consistent space, which is often part of what makes therapy work.

How long does therapy last?

That depends on what you want from it. Some people come for a set number of sessions, perhaps 12 to 16 weeks, to work through something specific. Others prefer open-ended therapy that continues for as long as it feels useful.

We'll talk about this together, and you're always free to review how things are going.

What happens in the first session?

The first session is a chance for us to meet. I'll ask a little about what's brought you to therapy, and you can ask me anything you'd like to know. There's no pressure to share everything straight away. You can go at your own pace.

By the end, we'll both have a sense of whether working together feels right. If it does, we'll arrange regular sessions. If it doesn't, I can suggest other options.

What is psychodynamic therapy?

Psychodynamic therapy helps you understand how past experiences shape the way you feel and relate to others now. Rather than focusing on quick fixes or changing specific behaviours, we explore the patterns underneath, the things that keep showing up in your life without you quite knowing why.

It's a talking therapy, and it works at a deeper level than some other approaches. There's more detail on my What is Psychodynamic Therapy page.

Do I need a GP referral?

No. You can contact me directly. No referral needed.

Is what I say confidential?

Yes. What you share in our sessions stays between us. The only exception would be if I believed there was a serious risk of harm to you or someone else, and even then I would try to discuss it with you first. I work within the BACP Ethical Framework, which sets clear standards for confidentiality.

Where do sessions take place?

I see all my clients in person at Manor Drive Medical Centre in Worcester Park, KT4 7LG. I find that being in the same room allows for a depth of connection that's harder to achieve through a screen. It also gives you a dedicated space, somewhere that isn't home and isn't work, to focus entirely on yourself.

How do I know if therapy is right for me?

If something is on your mind and you'd like to talk it through with someone who'll listen without judgement, therapy could help. You don't need a diagnosis, a crisis, or a clear idea of what's wrong. Wanting to understand yourself better is reason enough.

If you're unsure, get in touch and we can have a conversation about it. There's no commitment involved.

How do I know if you're the right therapist for me?

The relationship between you and your therapist matters more than almost anything else. It needs to feel safe and comfortable. The first session is a chance to see whether we're a good fit, and it's completely fine to decide it's not right and look elsewhere. I won't take it personally.

What does BACP accredited mean?

The British Association for Counselling and Psychotherapy (BACP) is the largest professional body for therapists in the UK. Being a registered member means a therapist has met certain standards of training and agrees to work within a professional ethical framework.

Being accredited goes further. It means a therapist has demonstrated a higher level of training, experience, and commitment to professional development. My membership number is 216379, and you can look me up on the BACP register to verify my credentials.

What's the difference between counselling and psychotherapy?

In practice, the two overlap a lot. Counselling tends to be shorter-term and focused on a specific difficulty. Psychotherapy often goes deeper and may last longer. But many therapists, myself included, draw on both, and the terms are used interchangeably in the UK.

The important thing is finding an approach and a therapist that works for you, regardless of what it's called.

Where are you based?

I'm based at Manor Drive Medical Centre in Worcester Park, KT4 7LG. It's easily accessible from Worcester Park and Stoneleigh stations, and there's parking nearby. I see clients from across the local area, including Sutton, Cheam, Kingston, Wimbledon, Epsom, and Ewell.

What if I want to stop therapy?

You're always free to end therapy whenever you choose. If you do decide to stop, I'd encourage you to talk about it in a session first. Endings can be an important part of the therapeutic process, and it's often helpful to have a planned ending rather than just stopping abruptly. But it's your choice, and I'll respect whatever you decide.

What if I need to cancel a session?

I appreciate that sometimes circumstances change and you may need to cancel or rearrange a session. I ask for at least 48 hours' notice for any cancellations or changes. Sessions cancelled with less notice, or missed appointments, are charged in full.

Having a consistent, protected time each week is an important part of the therapeutic process. This policy helps to hold that space in mind and supports the continuity of our work together.

If I need to cancel, I will give as much notice as possible and offer an alternative appointment where I can.

Still have questions?

If there's something I haven't covered here, I'm happy to answer. Drop me a message and I'll get back to you.

Or email me at help@counsellingwithclaire.uk